UK tenant home affected by severe housing disrepair - damp walls, mould and structural damage
20+ YEARS • 120+ CASES WON

Every Housing Disrepair
Issue We Handle

From dangerous damp and mould to faulty electrics, leaking roofs and pest infestations — we are the UK’s specialist no win no fee housing disrepair solicitors. We force landlords and councils to repair your home and pay you compensation.

✓ Damp & Mould Claims
✓ Leaking Roof Compensation
✓ Faulty Electrics Claims
✓ No Win No Fee – Zero Risk
THE HIDDEN CRISIS IN UK HOUSING

Over 1.5 Million UK Homes Suffer Serious Disrepair

Millions of tenants live with damp, mould, broken heating, leaking roofs and dangerous electrics — often for years — because landlords and councils ignore their legal duties.

These are not minor inconveniences. They cause serious health problems (asthma, respiratory illness, mental health decline), destroy belongings, and in extreme cases lead to injury or death.

You have the legal right to a safe, habitable home. We help you enforce that right.

1.5m+
UK homes with serious disrepair
£4.2m
Compensation recovered for our clients in 2025
98%
Success rate on accepted cases

What Counts as Housing Disrepair?

Under the Landlord and Tenant Act 1985 and Housing Act 2004, landlords and local councils have a legal duty to keep your home in good repair. If they fail, you can claim.

Structural Problems

  • • Cracks in walls, ceilings or floors
  • • Subsidence or movement
  • • Damp penetration from outside
  • • Defective brickwork or rendering

Services & Installations

  • • Heating system failures
  • • Faulty electrics (wiring, sockets, consumer units)
  • • Leaking pipes, boilers or radiators
  • • Inadequate hot water supply

Health & Safety Hazards

  • • Severe damp and black mould
  • • Pest infestations (rats, mice, cockroaches, bed bugs)
  • • Asbestos or lead paint exposure
  • • Insecure windows, doors or locks
MOST COMMON CLAIM

Damp & Mould – The Silent Killer in UK Homes

Black mould and penetrating damp affect hundreds of thousands of UK homes, especially in social housing and older private rentals. It causes asthma, respiratory infections, skin conditions and serious mental health problems.

Severe black mould growth on bedroom wall and ceiling in UK rental property

Typical Symptoms We See

  • Black mould on walls, ceilings, window frames
  • Musty smell that won’t go away
  • Peeling wallpaper or blistering paint
  • Health issues: coughing, wheezing, fatigue
  • Condensation that never dries
Average compensation recovered: £3,500 – £12,000+
(depending on severity and health impact)

Leaking Roofs & Water Damage

A leaking roof is one of the most destructive forms of disrepair. Water ingress ruins ceilings, walls, insulation, electrics and personal belongings — and often leads to secondary damp and mould problems.

Common causes: Missing or broken tiles, damaged flashing, blocked gutters, cracked flat roofs, defective chimneys.
Impact: Soaked carpets, ruined furniture, electrical faults, ceiling collapse, health risks from mould.
Real case: Emily Pie received £3,150 compensation after her landlord ignored a leaking roof for 8 months that destroyed her furniture and caused severe mould.
Water leaking through ceiling from damaged roof in UK home - housing disrepair

Faulty Electrics – Fire & Shock Hazards

Outdated wiring, overloaded sockets, faulty consumer units and exposed cables are extremely dangerous. Many older UK properties (especially council and housing association homes) still have original wiring from the 1960s–1980s.

DANGER SIGNS
  • • Frequent fuse trips or blown fuses
  • • Burning smell from sockets or switches
  • • Warm or discoloured sockets
  • • Lights flickering or dimming
  • • Exposed wiring or damaged cables
REAL RISKS
  • • Electrical fires (leading cause of house fires in UK)
  • • Electric shocks and burns
  • • Carbon monoxide risk if linked to heating
  • • Total loss of power for days/weeks
We have helped dozens of families escape dangerous electrical conditions and win substantial compensation.
Average payout for electrical disrepair claims: £4,000 – £9,500

No Heating or Hot Water – A Winter Nightmare

Living without heating or hot water in the UK is not just uncomfortable — it is a serious health risk, especially for children, elderly people and those with respiratory conditions.

Broken Boilers & Radiators

Landlords must repair or replace broken boilers within a reasonable time. We force them to act and recover compensation for the weeks you suffered in the cold.

Common in winter months • Average claim £2,800 – £6,500

No Hot Water

Lack of hot water affects hygiene, cooking and heating. We treat this as a serious breach of the landlord’s repairing obligations.

Particularly serious for families with young children

Inadequate Heating

Properties must be capable of maintaining a reasonable temperature. Single-glazed windows, poor insulation and undersized radiators often qualify as disrepair.

Especially common in older social housing

Broken Windows, Doors & Locks

Insecure or broken windows and doors are both a security risk and a clear breach of the landlord’s duty to keep the property in good repair. Draughty, single-glazed windows also contribute to condensation and mould.

Issues we regularly resolve:

Cracked or smashed windows Rotten window frames Doors that won’t lock properly Missing or broken door handles Draughty single glazing Security chain / spyhole missing
“My windows were letting in water and I couldn’t lock my front door properly. Housing Repair Solutions got everything replaced and £2,400 compensation within 4 months.”
— Adam Bies, Greenwich

Structural Defects, Cracks & Subsidence

Large cracks, bulging walls, sloping floors or signs of subsidence are serious structural problems that can make a property unsafe and unmortgageable.

We regularly help tenants whose landlords have ignored:

  • Significant cracks in walls or ceilings (especially stair-step cracks)
  • Bulging or leaning walls
  • Sloping or uneven floors
  • Doors and windows that no longer close properly
  • Evidence of subsidence or heave
  • Defective lintels or support beams

These cases often result in the highest compensation awards because of the severity and the time taken to resolve them.

Large structural crack running through wall and ceiling in UK rental property - serious housing disrepair

Pest Infestations

Rats, mice, cockroaches, bed bugs, pigeons and other pests are a clear sign of disrepair and a serious health hazard. Landlords have a duty to keep properties free from infestation.

We have successfully claimed for:
• Rat infestations in kitchens
• Mice in walls and lofts
• Bed bug outbreaks
• Cockroach problems
• Pigeon droppings on balconies
• Wasp nests in loft spaces
“I had rats coming into my kitchen every night. The council did nothing for 5 months. Housing Repair Solutions got the property treated, the holes sealed, and £4,800 compensation for the stress and damaged food.”
— Rebecca James

Plumbing, Drains, Sewage & Sanitation Failures

Blocked Drains & Toilets
Recurring blockages, slow-draining sinks, overflowing toilets — all landlord responsibilities.
Leaking Pipes & Radiators
Hidden leaks causing damp, damage to flooring and belongings.
Sewage Smells & Backflow
Extremely unpleasant and a clear health hazard — requires urgent action.
No Running Water
Complete loss of water supply is an emergency. We ensure rapid restoration.

Other Housing Disrepair Issues We Handle

We also regularly win claims for the following problems:

Asbestos in ceilings, floors or pipe lagging
Lead paint in older properties
Severe condensation & mould caused by poor ventilation
Defective chimneys & flues (carbon monoxide risk)
Broken or missing fire alarms & smoke detectors
Inadequate or dangerous staircases & handrails
Garden disrepair (fences, gates, paths)
Communal area failures (lifts, lighting, entry systems)

Average Compensation by Issue Type

Figures based on our successful cases 2023–2025. Every case is different — we fight for the maximum possible.

Issue Type Typical Compensation Range Common Additional Awards
Severe Damp & Black Mould£3,500 – £12,000Health impact, ruined belongings, distress
Leaking Roof (long-term)£2,800 – £9,500Furniture damage, secondary mould
Faulty Electrics (safety risk)£4,000 – £11,000Shock injury, fire risk, inconvenience
No Heating / Hot Water (winter)£2,200 – £7,800Health deterioration, extra heating costs
Pest Infestation (rats/mice)£3,000 – £8,500Contaminated food, stress, cleaning costs
Structural Cracks / Subsidence£5,500 – £18,000+Property devaluation, safety fears
Broken Windows / Insecure Doors£1,800 – £5,200Security breach, draughts, mould

* These are guideline figures only. We assess every case individually and aim for the highest possible award.

How We Handle Your Housing Disrepair Claim

Simple, fast and 100% No Win, No Fee.

1
Free Assessment
Tell us your issues — we review within 24 hours
2
Evidence Gathering
Photos, videos, medical reports, witness statements
3
Letter of Claim
Formal legal demand sent to landlord or council
4
Negotiation or Court
We push for maximum repairs + compensation
5
You Get Paid
Repairs completed + compensation in your bank

Is Your Home Affected by Any of These Issues?

You could be entitled to thousands of pounds in compensation and have your home repaired at no cost to you. Get your free, no-obligation assessment today.

Available 10:00 AM – 7:00 PM, 7 days a week • No Win, No Fee • Zero upfront costs
Housing Repair Solutions is authorised and regulated by the Solicitors Regulation Authority. We specialise exclusively in housing disrepair claims across England, Scotland and Wales.
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