Is Mould in Your Home Dangerous? UK Health Facts Every Resident Should Know
When you spot dark patches spreading across a wall or ceiling, you are right to ask, is mould in your home dangerous…
Are you tired of living in a home affected by damp and mould, faulty electrics or leaking roofs while your landlord refuses to act? We help thousands of tenants every year secure the repairs they need and the compensation they deserve — 100% No Win, No Fee.
20+ years specialising in tenant rights and disrepair claims. We know exactly what landlords and councils are obligated to do — and how to make them do it.
You pay nothing unless we win your case. Learn how our No Win No Fee service works — no hidden costs, no insurance premiums, no financial risk to you.
Most enquiries receive a same-day response. We handle everything — you just focus on getting your life back to normal.
At Housing Repair Solutions, we believe everyone should live in a home that is safe, secure, and free from constant worry over unresolved repairs. Learn more about our No Win No Fee service. With years of expertise in housing disrepair laws, we work hard to achieve the best possible outcome.
We specialise exclusively in housing disrepair claims — damp, mould, leaks, electrics, heating, structural defects and more.
The most common and dangerous issue. We force landlords to eradicate mould and compensate for health impacts.
Learn more →Persistent leaks destroy homes and belongings. We secure full repairs and compensation for ruined furniture and distress.
Learn more →Exposed wiring, tripping fuses, unsafe sockets. We treat this as an urgent safety hazard and demand immediate action.
Learn more →Broken boilers and radiators in winter are unacceptable. We force emergency repairs and compensation.
Learn more →Security risks, draughts and weather damage. We ensure your home is safe, secure and weatherproof.
Learn more →Rats, mice, bed bugs, cockroaches. Landlords must keep properties pest-free. We enforce this and claim for contamination.
Learn more →Not sure if your issue qualifies?
Under UK law, landlords must address these essential repairs. If they don't, you have the right to take legal action.
Cracks in walls, leaking roofs, damaged foundations — we force landlords to make your home structurally sound and safe.
Broken boilers, no hot water, persistent leaks. Tenants have the right to basic utilities — we make sure council landlords deliver.
Black mould and damp claims can recover serious compensation. We demand full remediation and damages for health impacts.
Faulty wiring, broken windows, insecure doors. We treat safety breaches as urgent and demand immediate fixes.
Simple 4-step process. Zero risk to you. Full details on our No Win No Fee page →
Tell us your issues. We review within 24 hours — completely free and with no obligation.
We gather photos, medical reports and send a formal letter to your landlord or council.
Most cases settle quickly. We negotiate or go to court for maximum compensation plus repairs.
Repairs completed plus compensation in your bank. We only take a success fee if you win.
"I was really frustrated with my landlord for ignoring the mould problem in my flat. They made sure my landlord carried out the repairs and even helped me get compensated for the health issues it caused. Top-notch service!"
"I was living with damp and mould in my council flat for years. They helped me get the repairs done quickly and secured compensation for the damage to my belongings. The whole process was stress-free."
"After months of my landlord ignoring the heating system, they handled everything from start to finish. Within weeks my heating was fixed and I received compensation. Professional and always kept me updated."
We help tenants in every corner of the country — from London to Glasgow, Cardiff to Carlisle.
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Everything you need to know about housing disrepair claims and No Win No Fee.
Still have a question? Contact our team directly
Housing Repair Solutions was founded in 2005 by Muhammad after he personally experienced the nightmare of living in a damp, mould-infested council flat while his landlord did nothing. Read our full story →
Today we have helped over 120 families secure repairs and compensation — on a true No Win, No Fee basis. We cover council housing disrepair claims, housing association cases, and private rental disputes across the UK.
When landlords ignore repairs, you can claim compensation for the hassle, health impacts, and distress.
Tenants dealing with damp and mould, broken heating or faulty wiring have a legal right to seek compensation. Document the issues, notify your landlord in writing, and if they fail to act within a reasonable time (usually 21 to 28 days), you can take legal steps to force repairs and claim for medical costs, discomfort, and inconvenience.
Understanding your tenant protections helps make sure landlords are held accountable, keeping your home safe and livable. We guide you through every step with solid evidence and expertise. Start your No Win No Fee claim today →
Millions of people across the United Kingdom are living in homes that are simply not safe or fit for human habitation. From persistent black mould spreading across bedroom walls to broken boilers leaving families without heat during winter, the scale of housing disrepair affecting council and housing association tenants in this country is enormous. If you are one of those tenants, it is vital that you understand one thing above all else: you have legal rights, and you can use them to force your landlord to act and to secure financial compensation for everything you have been through.
Housing disrepair is a broad legal term that covers any condition in a rented property that falls below the standard a landlord is required to maintain under UK law. The Landlord and Tenant Act 1985, Section 11, places a statutory duty on all landlords to keep the structure and exterior of a property in repair, to ensure installations for the supply of water, gas, electricity, and sanitation are in working order, and to maintain space heating and water heating equipment properly. When a landlord fails to meet these obligations, tenants have the right to pursue a formal housing disrepair claim for compensation and for the repairs to be completed.
Common examples of housing disrepair that we deal with every single day at Housing Repair Solutions include damp and black mould growth caused by structural defects or inadequate ventilation, leaking roofs and ceilings that allow water to penetrate living spaces, broken or faulty heating systems and boilers, unsafe or exposed electrical wiring, infestations of rodents or insects that your landlord has failed to treat, broken windows and doors that compromise security and warmth, and rising damp that damages walls, floors, and personal belongings. Each of these issues can form the basis of a valid compensation claim, and many tenants are surprised to discover just how much they may be entitled to receive.
One of the most important legal developments in a generation for social housing tenants in England is Awaab's Law, which came into force as part of the Social Housing (Regulation) Act. Named after two-year-old Awaab Ishak who tragically died in 2020 as a result of prolonged exposure to black mould in his family's social housing flat in Rochdale, this legislation introduces strict new timeframes within which social housing landlords are required to investigate and fix damp, mould, and other hazards. Under these rules, landlords must acknowledge a hazard report within a very short window, investigate it promptly, and begin remedial work within legally defined timescales.
This is a monumental shift in the obligations placed on councils and housing associations. It means that if your social landlord is ignoring your reports about damp and mould, they are not only breaching their common law duty of care but are now potentially in breach of specific statutory obligations introduced under Awaab's Law. At Housing Repair Solutions, we are helping tenants use this powerful new legislation to hold landlords accountable and to claim the compensation they deserve.
Council tenants represent a significant proportion of the people we help at Housing Repair Solutions. Council housing disrepair claims operate in the same way as claims against private landlords in terms of the legal framework, but in practice there are some important differences. Local councils and housing associations often have dedicated repair teams and formal reporting procedures, which means there is usually a paper trail that helps us build your case. When you report a repair to your council in writing and they fail to act within a reasonable timeframe, you are establishing the foundation of a very strong legal claim.
Many council tenants we speak to have been living with unresolved issues for months or even years. They have made multiple reports, sent emails, and even escalated complaints through their council's formal process, only to find that nothing changes. If this describes your situation, you should know that the law is firmly on your side. Our team will take over the entire process, draft formal legal correspondence to the council on your behalf, gather the necessary evidence including surveyors reports and medical records where relevant, and pursue the maximum possible compensation award along with a binding commitment from the council to complete all required repairs.
One of the most common questions we receive from tenants considering a housing disrepair claim is how much compensation they might be entitled to. The honest answer is that it varies depending on several factors, but the amounts are often significantly higher than people expect. Compensation in housing disrepair cases typically covers general damages for the inconvenience, discomfort, and distress caused by living in substandard conditions, special damages for any financial losses you have suffered such as damage to furniture, clothing, or electronics caused by damp or leaks, and damages for any personal injury or health conditions caused or exacerbated by the disrepair.
In cases involving long-standing damp and mould compensation claims where the tenant has experienced respiratory problems, asthma, skin conditions, or other health impacts, awards can be substantial. Based on the cases we have resolved, our clients have received compensation ranging from a few thousand pounds for shorter-term issues to well over ten thousand pounds for prolonged and serious cases of disrepair that have significantly impacted the tenant's quality of life and health.
The reason many tenants never pursue the housing disrepair claims they are entitled to is simple: they worry about the cost. Legal action can feel intimidating and expensive, and the fear of running up legal bills only to lose the case stops many people from ever picking up the phone. This is exactly why Housing Repair Solutions operates on a No Win No Fee basis across all of the cases we take on.
No Win No Fee means precisely what it says. If we do not win your case, you do not pay us a single penny. We absorb all of the legal costs and disbursements ourselves. You take on zero financial risk when you work with us. If we do win, our success fee is agreed with you transparently at the outset and is capped at a fixed percentage of your compensation. In many housing disrepair cases, the landlord is also ordered to pay a significant proportion of the legal costs, which reduces what is deducted from your award even further.
Starting a claim with Housing Repair Solutions is simple and completely free. You can fill in the short form on this page, call us directly on 07460 754041, or send an email to info@housingrepairsolutions.co.uk. Our team will review your situation within 24 hours and let you know whether we believe you have a strong case. If we think you do, we will take over completely and guide you through every step of the process.
You do not need to have already instructed a solicitor, spoken to the council, or gathered any particular evidence before you contact us. Many of the tenants we help come to us having done very little beyond deciding they are no longer willing to accept unacceptable living conditions. That is enough. We will handle everything else. The range of issues we handle is broad, our knowledge of housing law is deep, and our track record of securing repairs and compensation for tenants across the UK speaks for itself. Contact us today to find out what you could be entitled to.
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